Shipping policy
Effective Date: 10/08/2024
Welcome to RIANA - The Saree House. We strive to provide you with an exceptional shopping experience and ensure that your orders are delivered promptly and efficiently. Please read our delivery policy carefully to understand the terms and conditions regarding the delivery of our products.
Shipping Locations
RIANA - The Saree House offers shipping to various locations both within India and internationally. Please check our website or contact our customer service team to confirm whether we deliver to your specific location.
Processing Time
Order Processing: Orders are typically processed within 2-3 business days of receiving the order. During peak seasons or promotional periods, processing times may be slightly longer. We don’t ship on public holidays and weekends.
Delivery Methods and Delivery Times
Domestic Delivery (Within India): We offer standard delivery method. Standard delivery method typically takes 6-7 business days.
International Shipping: We don’t ship internationally. We will update if we do soon.
Shipping Charges
Domestic Shipping : Shipping is free across India.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use the tracking number to check the status of your delivery on the carrier’s website.
Delivery Issues
Incorrect Address: Please ensure that the shipping address provided at the time of order is accurate. RIANA - The Saree House is not responsible for delays or delivery failures due to incorrect or incomplete addresses.
Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
Delivery Delays
While we strive to meet our delivery estimates, some delays may occur due to factors beyond our control, such as weather conditions, customs clearance, or logistical issues. We appreciate your understanding and patience in such cases.
Contact Us
Questions and Concerns: If you have any questions or concerns about this Disclaimer Policy, please contact us at:
- Email: info@riana.co.in
- Phone: +91-9209167887 , +91- 8983195019
- Address: RIANA- The Saree House,477/6, East of old chandur road, Magdum Mala, Ichalkaranji, Kolhapur, Maharashtra, 416115
Thank you for shopping with RIANA - The Saree House. We are committed to providing you with high-quality products and a seamless delivery experience.